Information to Notifiers – BETTING2023-06-12T14:40:37+00:00

Notify the Betting provider of an account holder’s death – in one go

You have so much to deal with when someone dies – Settld is here to help, for free. 

Complete one form, to close, freeze and transfer all the betting accounts of the person who died. Then track everything to completion in one secure space.

What Settld can do

Most people save 20 hours of admin stress and hassle by using Settld to:

  • Send the betting companies a death notifications for accounts

  •  Request cancellation of accounts

  •  Provide Date of Death balances

  • Arrange refunds (if applicable)

  • Request marketing and mail to be stopped

Expected timeframes

Once you have submitted your Settld form, the notification of death is sent to each company. Most Betting providers take up to 15 business working days to complete the account request.

Timeframes are set by each company, independent of Settld’s processes. Wherever possible, Settld works with companies to improve their bereavement processes and achieve faster resolution times. Click here to support our Better Bereavement Charter.

Common Questions and Answers

Do I need the betting account number to use Settld?2023-04-18T15:13:48+00:00

This information is not mandatory, but does speed up the process for betting companies if you have it to hand. We do need the deceased’s full name, the registered address on the account, registered email address and their date of birth. 

What happens to sole accounts after a death?2023-03-29T15:48:56+00:00

For the vast majority of betting providers, sole accounts are closed, once the remaining funds in the account are transferred to the legal next of kin. For the transfer of the final balance, the next of kin’s id and proof of bank statement is mandatory.

What if there is no will – can I still use Settld?2023-03-29T15:49:15+00:00

Yes. However, if there is no will, some betting providers will ask a “Next of Kin” to act on behalf of the person who died. Please check who the immediate next of kin should be here, as per the rules of Intestacy.

I want to use Settld on behalf of the next of kin (when there is no will) – is this possible?2023-03-29T15:49:32+00:00

Yes. The Settld form will ask for consent from the next of kin. They will be asked to sign a short form, saying that they are happy for you to act on their behalf. Settld will not be able to notify any companies, without this information.

How long will it take for the betting provider to stop sending mail in the name of the person who died?2023-03-29T15:49:49+00:00

Most companies take up to 6 weeks to update their systems. Unfortunately, timeframes are set by each organisation, and Settld does not have direct control over this process. Wherever possible, Settld works with companies to provide a better bereavement service, so please let us know if problems persist and we will flag this to the Energy provider for you.

Which Betting providers will Settld notify?

If you do not see a betting provider listed below, please add the company to your Settld form or write to We’ll always attempt to contact them on your behalf.

  • 32Red
  • Bede Gaming
  • Bet365
  • Betable
  • BetonSports
  • Buzz Bingo
  • Gala Bingo
  • Gamesys
  • GeoLotto
  • InterCasino
  • Ladbrokes Coral
  • OpenBet
  • Praesepe (company)
  • Roxy Palace
  • Sky Betting & Gaming
  • Sportech
  • Sporting Index
  • Sportingbet
  • Stan James
  • Sun Bingo
  • Tombola (bingo company)
  • TonyBet
  • William Hill (bookmaker)

Learn more about working with Settld.

Get in touch to request a callback

“Settld were instrumental in alleviating the worry of all the admin involved in dealing with closing my partner’s accounts, not to mention saving me a great deal of time. They were thorough and professional throughout the whole process, regularly keeping me up to date on their progress.”

Settld User
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