Information to Notifiers – INVESTMENTS2023-06-12T14:57:48+00:00

Notify the investment shareholdings of an account holder’s death – in one go

You have so much to deal with when someone dies – Settld is here to help, for free. 

Complete one form, to close, freeze and transfer all the financial accounts of the person who died. Then track everything to completion in one secure space.

What Settld can do

Most people save 20 hours of admin stress and hassle by using Settld to:

  • Send the shareholding registrars a death notification for sole and joint accounts

  • Request account updates, as per your needs*
  • Provide Date of Death shareholding balances and forms to either sell or transfer shares.

  • Request marketing and mail to be stopped

Expected timeframes

Timeframes are set by each company, independent of Settld’s processes. Wherever possible, Settld works with companies to improve their bereavement processes and achieve faster resolution times. Click here to support our Better Bereavement Charter.

Common Questions and Answers

Do I need the shareholder reference number to use Settld?2023-04-18T15:26:01+00:00

This information is not mandatory, but does speed up the process for shareholding registrars if you have it to hand. We do need the deceased’s full name, their registered address on the account, and their date of birth. 

However, with shareholding registrars like Link Asset Services, and with Computershare, we will need the name(s) of the company that the shares were held with. 

*What will happen to joint and sole shareholdings?2023-03-29T12:26:24+00:00

For a vast majority of shareholdings, 

  • Sole shareholding accounts are frozen and they can be either sold or transferred.
  • Joint shareholding accounts are updated to the details of the living account holder.
What if there is no will – can I still use Settld?2023-03-29T12:27:05+00:00

Yes. However, if there is no will, most shareholding registrars will ask a “Next of Kin” to act on behalf of the person who died. Please check who the immediate next of kin should be here, as per the rules of Intestacy.

I want to use Settld on behalf of the next of kin – is this possible?2023-03-29T12:27:26+00:00

Yes. The Settld form will ask for consent from the next of kin. They will be asked to sign a short form, saying that they are happy for you to act on their behalf. Settld will not be able to notify any companies, without this information.

Should I send the sell/transfer form to Settld or to the shareholding registrar?2023-03-29T12:27:48+00:00

You will need to send the sell/transfer form to the shareholding registrar directly. For privacy and security reasons, Settld cannot do this for you. However, we may be able to help you fill the form.

How long will it take for the shareholding registrar to stop sending mail in the name of the person who died?2023-03-29T12:28:09+00:00

Most companies take up to 6 weeks to update their systems. Unfortunately, timeframes are set by each organisation, and Settld does not have direct control over this process. Wherever possible, Settld works with companies to provide a better bereavement service, so please let us know if problems persist and we will flag this to the Bank for you.

Which Shareholding registrars will Settld notify?

If you do not see a building society listed below, please add the company to your Settld form or write to We’ll always attempt to contact them on your behalf.

  • Equiniti
  • Legal and General Investment
  • Link Asset Services
  • NS&I

Learn more about working with Settld.

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“Settld were instrumental in alleviating the worry of all the admin involved in dealing with closing my partner’s accounts, not to mention saving me a great deal of time. They were thorough and professional throughout the whole process, regularly keeping me up to date on their progress.”

Settld User
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