Notify the Telecoms provider of an account holder’s death – in one go
You have so much to deal with when someone dies – Settld is here to help, for free.
Complete one form, to close, and transfer all mobile, broadband, and TV accounts of the person who died. Then track everything to completion in one secure space.
What Settld can do
Most people save 20 hours of admin stress and hassle by using Settld to:
Send mobile, broadband and TV providers a death notification for sole and joint accounts
Request account updates, as per your needs*
Arrange final bills or change of ownership form(s) to be sent to the next of kin
Request cancellation of direct debit
Request marketing and mail to be stopped
Timeframes are set by each company, independent of Settld’s processes. Wherever possible, Settld works with companies to improve their bereavement processes and achieve faster resolution times. Click here to support our Better Bereavement Charter.
Common Questions and Answers
Which Telecoms providers will Settld notify?
If you do not see a Telecoms provider listed below, please add the company to your Settld form or write to email@example.com. We’ll always attempt to contact them on your behalf.
- BBC iplayer
- Channel 4
- Inspire Telecom
- SSE Broadband
- Talk Mobile Limited
- Talk Talk Broadband
- TV License
- Virgin Media
- Vodafone Broadband
Learn more about working with Settld.
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“Settld were instrumental in alleviating the worry of all the admin involved in dealing with closing my partner’s accounts, not to mention saving me a great deal of time. They were thorough and professional throughout the whole process, regularly keeping me up to date on their progress.”