We are sorry.

Settld is currently unable to notify AXA on your behalf, as a result of their processes. 

Please feel free to make contact directly by visiting www.axa.co.uk/contact-us

We would be very grateful if you’d add your support to our request that AXA works more closely with Settld to improve services for other bereaved customers. Please follow this link to add your name. 

Thank you

How to contact AXA

Please visit AXA’s information page for more detail.

Please note that Settld will not be able to follow up on delays or centralise updates for companies that you contact directly. If you wish to use Settld, our service is:

To find out more about Settld, click here.

Required documents and information

To notify insurance companies through Settld or directly, you are likely to need:

  • a copy of the death certificate

  • policy number(s) if available

Use Settld

What people are saying about Settld

“Using Settld stopped me from making and getting a lot of phone calls, from different companies, asking questions and asking me to send documents and supply other information like the death certificate, and then having to keep track of it all […] When I got an email saying there was an update from Settld, I simply logged into their portal to see the progress.

I would recommend Settld because it takes a lot of stress out of what is already a really stressful and anxious time. It means there is just one single point of contact, and that makes a big difference.”

Steve Whitehouse

Settld User

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