What to do when a Thames Water account holder dies
Use this form to notify Thames Water of an account holder’s death, and to cancel or transfer their account.
You can also use this form to report the death to all other organisations in one go, from banks to social media services. Add the list of companies to contact, and what you want to happen to each account (closure, transfer, freeze). Account updates and information will then appear in one secure place, for you to review at any time. This service is free to use.