Northumbrian Water Group signs deal with Settld

Northumbrian Water Group signs a deal to ease bereavement admin New partnership deal with award-winning death administration firm, Settld, is an ‘industry first’. Northumbrian Water Group (NWG) has today unveiled a new strategic partnership with nationwide bereavement service Settld.  The Northumbrian Water Group deal will streamline end-of-life account administration. This will make life simpler for those handling the affairs of a customer who has died. The pioneering partnership agreement for NWG is a first for the industry.  The deal will benefit customers, enhancing bereavement customer care. It will also improve the water companies’ efficiency following a death. All families need to [...]

Boss of bereavement admin firm urges utility companies to point customers to Settld one-stop shop

UK water companies are being encouraged to work even more closely with death administration firm Settld. This means they can comply quickly with new guidance from the regulator OFWAT. OFWAT wants them to place a higher priority on bereaved and vulnerable customers.  OFWAT Guidelines OFWAT recently published new guidelines for water companies. These are designed to help provide better support for  household customers across England and Wales.  The regulator’s guidance states: “Companies should establish and implement clear and effective policies, procedures and systems and a helpful culture to identify customers in vulnerable circumstances, such as ... bereavement, and take proactive action to [...]

End of Life Admin is Difficult

Research shows that 4 out of 5 people find end of life admin is difficult.  More on the industry report below: Settld publishes bereavement industry report on End of Life Admin Tech Nation national winner, Settld, reveals end-of-life account angst for families across the UK. One of the most painful of all tasks linked with the death of a loved one is closing their accounts and subscriptions. In our survey, nearly 88% of people found it difficult or very difficult to do this.   We also asked about how people were organising their own affairs. Respondents told us that their [...]

Tech Nation ‘Rising Stars’ contest – Settld wins!

National competition recognises the UK’s brightest and best tech startups Today, SETTLD has been named winner of the prestigious Tech Nation ‘Rising Stars’ competition. The competition recognises the brightest and best early-stage tech scale-ups from every region of the UK. Settld is the first so-called ‘deathtech’ business to ever win the government-backed Rising Stars competition, beating off strong competition and nearly 400 other companies.  Tech Nation's Rising Stars Previous years’ Rising Stars Winners have included financial disruptors such as Monzo and Revolut as well as businesses like SeedLegals and Skyscanner. This demonstrates the ability of the Rising Stars to scale [...]

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