Press Releases

Starling Bank launches Settld partnership to support end of life admin for bereaved individuals

Starling Bank and Settld have launched a new partnership. This swift action will make life simpler for bereaved individuals, following recommendations made in a key nationwide bereavement report. The digital bank has unveiled a new strategic partnership with end-of-life admin service Settld. The new partnership will streamline account administration for those handling the affairs of a Starling bank customer who has died. Starling customers’ bereaved next of kin will be able to notify a death to the bank and all other relevant service providers, in one go, using Settld’s award-winning online service. In addition, Starling is brushing aside the need for [...]

Portsmouth Water and Settld working together for the bereaved

Portsmouth Water  and Settld pledge to make life simpler for bereaved and vulnerable customers  New partnership with award-winning end-of-life admin service Settld will improve care for bereaved customers   October 25th, 2022 Portsmouth Water is making life simpler for bereaved and vulnerable customers by signing a key deal with end-of-life admin service Settld.  The utility company has today unveiled a new strategic partnership with the award-winning nationwide bereavement service.  Settld will streamline end-of-life account administration for those handling the affairs of a Portsmouth Water customer who has died. The partnership has also initiated a new support service for the water [...]

Bereavement Commission report “a much deserved boost for the bereaved,” say Settld and Exizent

Bereavement Commission Report The Bereavement Commission Report is out! Award winning end-of-life admin services Settld and Exizent have today welcomed the recommendations contained in a long-awaited report by the UK Commission on Bereavement. The report highlights the need for better treatment of bereaved families, and recommends that government departments and regulators ensure minimum standards for death administration.  Vicky Wilson, co-founder and CEO of Settld, said: “Settld has fought a long campaign for better Bereavement Standards, and we are delighted that the Bereavement Commission’s report is a much deserved boost for the bereaved.. “We are encouraged that such a detailed and [...]

Best bereavement customer service

The Best Bereavement Customer Service Companies Nationwide, Lloyds, Santander among best companies Aviva fares best among insurers Call for UK Bereavement Commission to recommend improved customer service training   Bereaved customers have revealed the UK organisations which they believe deliver some of the best bereavement customer service, in the results of a new survey. It comes as the long-awaited report by the UK Commission on Bereavement is due, within the next fortnight, into how bereaved people can be better supported. Some of the biggest names in British business have been accused in recent weeks of making life a misery for [...]

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