Media Coverage
Vodafone, TalkTalk and BT ‘failing to close accounts’ after death
Vodafone, TalkTalk and BT and other firms are ‘failing to close accounts’ after death. See more from this article here. Settld can help. We close down accounts for families, for free. We also have information on probate, inheritance tax and what to do if there's no will. See our checklist of what to do when someone dies.
Bereaved relatives’ grief compounded
BT, TV Licensing, Tesco Mobile and others face complaints over how they process accounts after someone has died. The corporate approach to maximising income compounds grief for the bereaved. This article describes one such story and how Settld is doing its best to support families in this difficult time. If you need help with probate, inheritance tax or just want to know where to start, click these links for information. Settld's account closure process can help by automatically closing accounts or transferring them to a new name - it's what Settld was created for. Click here to register and let [...]
Grief compounded by unsympathetic firms
Many companies face complaints over how they compound grief for families. This is due to how they process accounts after someone has died. The corporate approach to maximising income can compound the grief felt by the bereaved. This article describes one such story and how Settld is doing its best to support families in this difficult time. If you need help with probate, inheritance tax or just want to know where to start, click these links for information. Settld can also help you by automatically closing accounts or transferring them to a new name - it's what we're set up [...]
Why do so many companies make life a misery for grieving families?
Too many big British companies lack compassion, empathy or processes to support bereaved customers. Lisa Baker, Editor of UK Business News quoted George Monibot after his tussle with Vodaphone after his mother died. Mr Monibot described how he was: “...seeing shocking reports of corporate bullying and exploitation, that in some cases appear to amount to elder abuse.” Vicky Wilson, CEO of Settld which was created to deal with end of life admin, has a campaign to find the best and worst companies when it comes to dealing with bereavement. Vicky Wilson has urged members of the public across the UK [...]