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Starling Bank and Settld Partnership

Starling Bank and Settld have entered into partnership to improve the experience of bereaved customers. The Settld-Starling partnership means that customers’ bereaved next of kin will be able to notify a death to the bank and all other relevant service providers. It can all be done in one go, using Settld’s award-winning online service. Starling is also removing the need for bereaved individuals to use prefixes such as, Mr, Mrs, Ms etc when notifying the company. Charity Wood, Head of Customer Service at Starling Bank, said: “As a digital bank we pride ourselves on making life easier for our customers, [...]

Starling Bank launches Settld partnership to support end of life admin for bereaved individuals

Starling Bank and Settld have launched a new partnership. This swift action will make life simpler for bereaved individuals, following recommendations made in a key nationwide bereavement report. The digital bank has unveiled a new strategic partnership with end-of-life admin service Settld. The new partnership will streamline account administration for those handling the affairs of a Starling bank customer who has died. Starling customers’ bereaved next of kin will be able to notify a death to the bank and all other relevant service providers, in one go, using Settld’s award-winning online service. In addition, Starling is brushing aside the need for [...]

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