Northern Echo – Why post Death Notices in the Northern Echo?

When someone passes away, the executor to the estate is legally responsible for settling the affairs of the person who died.  This means valuing the estate (property, possessions and money), gaining probate if it’s needed, and paying any inheritance tax that’s due. If there’s a will, you’ll also be carrying out their final wishes.  One of those steps involves using the The Northern Echo to place a Death Notice. You can use any local paper and you must place a notice in The Gazette. The executor process can be complicated.  We’ve got a simple checklist for you to download that [...]

Why do so many companies make life a misery for grieving families?

Why do some of the biggest names in British business make grief miserable for bereaved families? Too many companies lack compassion, empathy and efficient processes, when dealing with bereaved customers. This makes grief miserable whilst families are left struggling with end of life admin. Settld CEO backs George Monbiot’s Twitter tirade against service providers for making grief miserable after a loved one has died.   That’s the view of Vicky Wilson, chief executive of multi award-winning death admin service Settld. Her comments follow a tirade on Twitter about his treatment by the well-known writer and journalist George Monbiot. Monbiot’s family faced [...]

Northumbrian to streamline end-of-life account administration

Northumbrian Water has struck a deal with Settld to streamline end-of-life account administration. This will make life simpler for those handling the affairs of a customer who has died. The deal, which the company claims is an industry first, also includes its Essex and Suffolk Water subsidiary and aims to enhance customer care and improve efficiency following a death. All bereaved families need to do is to visit the Bereavement Support page which links to Settld's service.  This allows customers to tell Northumbrian Water that someone has died but also to close down any other outstanding accounts. For more information, see here. [...]

Northumbrian Water Group signs deal with Settld

Northumbrian Water Group signs a deal to ease bereavement admin New partnership deal with award-winning death administration firm, Settld, is an ‘industry first’. Northumbrian Water Group (NWG) has today unveiled a new strategic partnership with nationwide bereavement service Settld.  The Northumbrian Water Group deal will streamline end-of-life account administration. This will make life simpler for those handling the affairs of a customer who has died. The pioneering partnership agreement for NWG is a first for the industry.  The deal will benefit customers, enhancing bereavement customer care. It will also improve the water companies’ efficiency following a death. All families need to [...]

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