Notify the mortgages FAQs

How long will it take for the mortgage provider to stop sending mail in the name of the person who died?

Most companies take up to 6 weeks to update their systems. Unfortunately, timeframes are set by each organisation, and Settld does not have direct control over this process. Wherever possible, Settld works with companies to provide a better bereavement service, so please let us know if problems persist and we will flag this to the Bank for you.

March 29, 2023|

*What will happen to joint and sole mortgage accounts?

For a vast majority of mortgage accounts,  Sole accounts are frozen and the associated next steps are provided based on the estate situation since the mortgage payment is liable to the estate.  Joint accounts are updated to the details of the living account holder.

March 29, 2023|
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