Northumberland Gazette

The man who turned his dead father into a chatbot

Back in 2016, James Vlahos received some terrible news - his father was diagnosed with terminal cancer.

Octopus Energy customers given ’15 minute’ boost because times ‘are difficult’

Greg Jackson, the founder of the energy firm, has confirmed the company - which is rivalled by the likes of EDF, E.On, Ovo and British Gas - is teaming up with Settld in a move for bereaved customers.

Settld on BBC Rip Off Britain

See Settld’s award-winning service featured on BBC1’s daily flagship consumer programme Rip Off Britain (from 09:20). Using Settld’s service can save customers up to 10 hours spent contacting individual companies following a death, and weeks or months more trying to resolve accounts satisfactorily. Settld’s secure online form takes just 15 minutes to complete and notifies all service providers of a death, from banks and insurers to energy firms, mobile providers, subscription services, social media platforms and others. In addition to registering the death with service providers, Settld’s free online service helps users close, transfer or amend accounts and obtain date [...]

Octopus Energy teams up with Settld to enhance bereavement support

Bereavement service Settld has announced that it is working with Octopus Energy to unlock a new service streamlining account administration for those handling the affairs of an Octopus Energy customer who has died. Octopus Energy, already noted for its excellent customer service during the bereavement process will now be able to notify all other relevant service providers nationwide of a death, through one simple form.

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