Yes. Settld is compliant with all data laws and requirements. We use industry best practices to ensure data security both in storage and in transmission, and we run our service on Cloud based products that have the highest privacy and security protection. Onfido, the identity verification provider that we work with, will verify that your identity documents are authentic and have not been stolen or tampered with.

Settld makes it quick and easy to send out notifications and tell companies how you would like the account to be handled (i.e. closed / transferred / amended). However, each Service Provider has its own internal systems and processes to follow. You can generally expect it to take between 2-4 weeks to settle accounts but some Service Providers will take longer. In the meantime, Settld will follow up with the companies for updates on your behalf, so you do not need to spend hours sitting on call lines or keeping on top of emails.

No. We do not charge members of the public to notify companies of a death.

We ask for a picture or scan of the original death certificate because a lot of companies require this for their records. The death must be matched against the General Register Office (GRO) data to prove that the death occurred and to prevent fraud. Some companies may still request that a physical death certificate is sent to them. In that case, we will let you know the postal address to send it to.