Jules
Grief compounded by unsympathetic firms
Many companies face complaints over how they compound grief for families. This is due to how they process accounts after someone has died. The corporate approach to maximising income can compound the grief felt by the bereaved. This article describes one such story and how Settld is doing its best to support families in this difficult time. If you need help with probate, inheritance tax or just want to know where to start, click these links for information. Settld can also help you by automatically closing accounts or transferring them to a new name - it's what we're set up [...]
Why do so many companies make life a misery for grieving families?
Too many big British companies lack compassion, empathy or processes to support bereaved customers. Lisa Baker, Editor of UK Business News quoted George Monibot after his tussle with Vodaphone after his mother died. Mr Monibot described how he was: “...seeing shocking reports of corporate bullying and exploitation, that in some cases appear to amount to elder abuse.” Vicky Wilson, CEO of Settld which was created to deal with end of life admin, has a campaign to find the best and worst companies when it comes to dealing with bereavement. Vicky Wilson has urged members of the public across the UK [...]
Northern Echo – Why post Death Notices in the Northern Echo?
When someone passes away, the executor to the estate is legally responsible for settling the affairs of the person who died. This means valuing the estate (property, possessions and money), gaining probate if it’s needed, and paying any inheritance tax that’s due. If there’s a will, you’ll also be carrying out their final wishes. One of those steps involves using the The Northern Echo to place a Death Notice. You can use any local paper and you must place a notice in The Gazette. The executor process can be complicated. We’ve got a simple checklist for you to download that [...]
Why do so many companies make life a misery for grieving families?
Why do some of the biggest names in British business make grief miserable for bereaved families? Too many companies lack compassion, empathy and efficient processes, when dealing with bereaved customers. This makes grief miserable whilst families are left struggling with end of life admin. Settld CEO backs George Monbiot’s Twitter tirade against service providers for making grief miserable after a loved one has died. That’s the view of Vicky Wilson, chief executive of multi award-winning death admin service Settld. Her comments follow a tirade on Twitter about his treatment by the well-known writer and journalist George Monbiot. Monbiot’s family faced [...]