FAQs

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What is Settld?

Settld was formed in 2020, following the personal experience of our co-founders grieving the loss of their grandma/mother-in-law. The administrative process of notifying all her service providers (utilities, banks, insurance, phone, broadband, TV licence, subscription services etc) was complicated, stressful and time consuming. Such was the stark contrast to the public sector ‘Tell Us Once’ service, that Settld was born with a mission to deliver an automated, secure bereavement notification platform for all non-government accounts.

August 3, 2021|

What are the benefits of using Settld?

Settld automates death notifications, and makes it easier for you to request account closure or transfer. Rather than contacting companies individually, with Settld you only need to provide your details and documents once and we can notify all the companies you’ve listed in one go. So that you always know where you stand, once you’ve submitted your form, you can check back in online to see progress updates. In some cases, we may also be able to save you money by notifying Service Providers and quickly stopping direct debits for subscription services you no longer need. [...]

July 26, 2021|

What services does Settld provide?

Settld provides a single online channel through which bereaved individuals can initiate the notification process across multiple service providers. We manage the notification process and the associated exchange of information with each service provider on behalf of the bereaved individual. Settld also provides the bereaved individual access to the Settld portal to: (i) provide real-time status tracking; (ii) communicate with service providers through one channel; and (iii) access key information and documentation such as condolence letters, date of death balances and account closure forms. 

August 3, 2021|

What documentation will I need to upload?

For all documentation, you will need to upload either a scanned copy or a photograph. Photographs should be clear and should capture the information required - we won’t be able to work with blurry images Proof of your address: a recent utility bill is preferred, a council tax bill is also acceptable. If you don’t have either of these, a credit card, bank or building society statement issued in the last 3 months will also be accepted by most companies Proof of your identity: your passport, driving licence or residency card Death certificate: if this is not available, please upload the [...]

July 26, 2021|
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