Notify the energy FAQs
What do I need to do if someone else is moving into the property, once Probate is obtained?
Please contact the energy provider directly to let them know.
What is the acceptable minimum of energy usage, before the Executor account is charged?
Thresholds are set by each energy provider, and Settld does not have direct control over this process. If you need this information, please call the company.
What happens if the property was owned by the person who died, and it will remain empty for some time?
If the person who died owned the property, it is likely that you will need to apply for Probate or a Letter of Administration. Whilst you are going through this process, the energy provider will transfer the existing account into an Executor’s account. The energy supply will remain on, and will not be charged to the account, so long as the usage remains at an acceptable minimum. Once you have Probate or a Letter of Administration, please contact the energy provider directly to let them know.
What happens if someone will continue to live in the property?
Depending on the energy provider, the account will either be closed and opened in the name of the person living in the property. Or the existing account will be transferred into their name. You will be able to provide this detail in the Settld form.