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Christine’s Story

Christine, 65, read about our free service in a Good Housekeeping magazine article a few months after Settld launched. She tore the feature out for future reference, because her husband had a terminal brain tumour. After her husband’s death, in August 2021, Settld was one of Christine’s first points of contact. "Because my husband had been given a terminal diagnosis, I knew at some point I would need help getting me through this minefield." She says using Settld removed 100% of the stress involved in dealing with his accounts. Christine wants all companies to urgently standardise the documents they [...]

October 19, 2021|

Robert’s Story

Retired secondary school teacher John Wiscombe from Dorset died in July 2021, at the age of 91. His son, Robert was preparing to deal with end of life admin for the first time and had no idea where to begin. After contacting one utility company himself and receiving poor customer service and little empathy for his bereavement, he searched the internet to find resources on how to notify providers. Although he found advice columns and other services, Robert decided to connect with Settld after reading how co-founders Vicky and Julie Wilson took their own experience of bereavement to help [...]

February 3, 2022|

Sheila’s Story

When Sheila Hudson’s husband, Harold, died in December 2020 at the age of 86, he left behind a number of accounts and subscriptions. Despite a career as a chartered tax adviser, his wife Sheila was daunted by the prospect of dealing with his  end-of-life admin and notifying multiple service providers about his death. As she tried to come to terms with her loss, Sheila repeatedly put aside the tasks.  "I was in dire straits until I heard about Settld" Still too upset at the time to even say her husband’s name aloud, Sheila says Settld relieved the stress and [...]

October 22, 2021|

Nicola’s Story

Nicola discovered Settld after reading an article in the Sunday Times, about a bereaved widow's experience of using the service. The next day, Nicola, who was also grieving the loss of her husband, searched online for further details.  Although Nicola had concerns when it came to security and giving out her own personal information, the Settld team worked closely with her throughout the process, to make sure she felt fully comfortable.  “In my experience, there was always somebody, a member of the team, who I could phone to help me at any time. That was very helpful and was [...]

February 8, 2022|
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