Case Study

Steve’s Story

Retired civil servant and mother of three Joyce Whitehouse, from Stretford, Manchester, died in February 2021, after a long term illness. Her son Steve, who lives and works in Fleetwood, Lancashire, needed to notify a dozen companies about his mum’s death and settle her accounts. Steve had seen a TV feature on Settld on BBC1 and immediately got in touch. Having seen Settld on BBC1 when the service first started up, I’d kept them in mind just in case I needed them in the future. When, unfortunately, my mum died, I found the website straight away. It [...]

October 22, 2021|

Sheila’s Story

When Sheila Hudson’s husband, Harold, died in December 2020 at the age of 86, he left behind a number of accounts and subscriptions. Despite a career as a chartered tax adviser, his wife Sheila was daunted by the prospect of dealing with his  end-of-life admin and notifying multiple service providers about his death. As she tried to come to terms with her loss, Sheila repeatedly put aside the tasks.  "I was in dire straits until I heard about Settld" Still too upset at the time to even say her husband’s name aloud, Sheila says Settld relieved the stress and [...]

October 22, 2021|

Christine’s Story

Christine, 65, read about our free service in a Good Housekeeping magazine article a few months after Settld launched. She tore the feature out for future reference, because her husband had a terminal brain tumour. After her husband’s death, in August 2021, Settld was one of Christine’s first points of contact. "Because my husband had been given a terminal diagnosis, I knew at some point I would need help getting me through this minefield." She says using Settld removed 100% of the stress involved in dealing with his accounts. Christine wants all companies to urgently standardise the documents they [...]

October 19, 2021|
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